Refund policy

RETURNS + EXCHANGES

We work tirelessly to make the best hunting apparel and gear in the world, and it’s important to us that you’re 100% confident in your purchase. If for any reason you’re not, whether size, color, or fit, we want to make it as easy as possible to get it right. We’ll accept returns on any purchases (with a few exceptions noted) within 30 days of the order date. We do require that all items being returned are unworn (aside from trying it on), unwashed, and with all original tags attached. Items must also be free of any odor, stains, and animal hair or parts of any kind to be eligible for a return. Also please include a copy of the invoice/packing slip with your return.

Note: All “Final Sale” and Outlet purchases are final and cannot be returned. Undergarments cannot be returned. Pro Program returns will be issued a store credit. Refunds for shipping on a return or exchange are not included in refund total.

RETURNS FOR REFUND

If you’d like to make a return, please go to our return portal here.

Once the items are received, we’ll process the refund within 5-7 business days to the original form of payment. It may take another 2-3 business days for your bank to issue the credit. (Refunds for shipping not included).

USA Returns

Please take the items AND THE INVOICE/PACKING SLIP to the carrier on your label and send it back to us.

CANADA Returns

Please take the items AND THE INVOICE/PACKING SLIP to the carrier on your label and send it back to us.

International Returns

Please submit your return through the portal, purchase your own label and send the item back to us.

EXCHANGES

You can easily submit an exchange through our return portal.

USA Exchanges

Please take the items you want to return AND THE INVOICE/PACKING SLIP to the carrier on your label and send it back to us.

CANADA Exchanges

Please take the items you want to return AND THE INVOICE/PACKING SLIP to the carrier on your label and send it back to us.

International Exchanges

Please contact info@canisathlete.com for assistance on your international exchange.

WRONG ITEMS SHIPPED

We have the best fulfillment and logistics team in the business, but even we make a mistake every now and then. If you receive the wrong item, please let our team know by immediately going through our return portal, listing wrong item received as your reason for return, uploading a photo of the item and selecting if you would like a refund, exchange, or store credit. We will review your request and approve it so you can get a return label.

USA RETURN ADDRESS

If you are returning/exchanging in the USA, please ship the items to:

CANIS

402 W Stribling Dr

Rogers, AR 72756

CANADA RETURN ADDRESS

If you are returning/exchanging in the CANADA, please ship the items to: